Student Success Help Desk

Student Success Help Desk

The Student Success Help Desk (SSHD) will assist you in answering any questions you may have. We will point you to the best campus resources to resolve your concern, give you guidance & support, and serve as a one-stop-shop for most of your needs. Our goal is to help you overcome any potential obstacles that may stand in the way of your graduation. The Student Success Help Desk is here to help ensure your success!

"The staff in Retention and Student Success was nothing short of extraordinary in answering all my questions. I came into our meeting with little knowledge of what direction I wanted to go in. I came out with a major I am so happy with, and some good advice on how to pursue this career path. We continue to email to this day, and I know they will always respond. I can't recommend setting up a meeting more."
— Jackson Ritchie

Student Success Help Desk Checklist

  • If your well-being is contributing to the problems or concerns you are experiencing, you may need to seek out the resources provided by the Student Health Center, Mental Health Services, or a private provider.
  • If you are in a life threatening or emergency situation, please contact 911 and/or LSU Police.
  • LSU continues to follow all CDC and state guidelines for health and safety, and is doing everything possible to prevent the spread of COVID-19 on campus. For additional information and to find a testing site visit
  • Our Student Success Assistants are here to help you find the office and/or service that can best assist with your particular questions or concerns. 

Hours & Contact Information

  • Hours of Operation: Monday – Friday: 7:30 a.m. – 6 p.m.; closed weekends and campus holidays
  • Location: LSU Welcome Center, located at the corner of Highland Road and Dalrymple Drive; view on map
  • Email:
  • Telephone: 225-578-2634

Ask a Question

Meet the Team

Our trained coaches and assistants are here for you.

Name Hometown Classification Major
Preslie  Addeo  Lafayette, LA Sophomore History
Leigh Auzenne Flower Mound, TX Sophomore Mass Communication
Joseph Bates  Lafayette, LA Sophomore Kinesiology
Katherine Bridges Thibodaux, LA Freshman Psychology
Bryan Day Bossier City, LA Sophomore Biological Engineering
Destyn Dicharry Baton Rouge, LA Junior Biological Sciences
Kelly Fetter Denver, CO Junior Management
Parker Giering Denham Springs, LA Sophomore Chemical Engineering
Kyle Huff Bossier City, LA Junior Sport Administration
Adonis Hughes  Baton Rouge, LA Sophomore Philosophy
Conner Labatut Denham Springs, LA Junior International Studies
Elizabeth Lamb Richmond, Texas Sophomore Child and Family Studies
Natalie Lenard West Monroe, LA Junior Political Science
Khyla Lewis Texarkana, TX Junior Political Science
Vanessa Leyba-Durverge West Palm Beach, FL Sophomore History
Trinity Manning  New Orleans, LA Sophomore General Business
Abby Markey  Metairie, LA Sophomore Biological Sciences
Ayo Okege  lagos State Junior Communication Studies 
Tammy San Baton Rouge, LA Junior Microbiology
Dejha Smith  Katy, TX Freshman Philosophy
Sophia Warren  Metairie, LA Freshman Microbiology

Name Hometown Classification Major
A'lijah  Barker New Orleans, LA Sophomore


Meriam Beshara Egypt Sophomore Architecture
Sophia Boudreaux Bloomfield, CT Freshman Kinesiology
Adi Din Harvey, LA Freshman Marketing
Bri'a Joseph New Orleans, LA Freshman Kinesiology
Ty Keyes New Iberia, LA Senior Mass Communication
Parys Labeaud  New Orleans, LA Junior Marketing
Sara Martin Watson, LA Junior Sociology
Kymi Russo Bush, LA Junior Kinesiology
Sarah Seale Decatur, MS Sophomore Psychology
Georgia Tsolakis Baton Rouge, LA Senior Theatre
Rhett Wilson Baton Rouge, LA Junior Mechanical Engineering

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