CxC Writing Support FAQ

 

Schedule 1-on-1 appointments

Receive Asychronous Support

 

General Questions 

Writing mentors are trained to first help you ensure that the overall aspects of your project align with the assignment and your goals, and to help you formulate a plan to revise those aspects.  If time permits, your mentor may also review some finishing touches like punctuation and sentence structure to identify patterns. Once patterns are identified, you will learn how to proofread for and change that pattern as needed. 

Keep in mind, CxC mentors are trained to help you as the communicator rather than to fix a paper or assignment, so that as your assignments and goals continue to develop you are setting yourself up for future success.

  • Mentors do not copy-edit or proofread your work
  • Mentors do not co-create or collaborate with you on your project
  • Mentors do not evaluate grades you already received or estimate what grade they expect your writing to earn

Writing mentors work in person in both Studio 151 in Coates Hall and the Art & Design Studio in the Art & Design Building. You can also schedule a real-time Zoom appointment with a writing mentor.

Like all LSU students, English 1001 students can book one-on-one appointments to meet with a writing mentor

CxC also offers small-group writing support workshops designed specifically for English 1001 students. Learn more about these English 1001 writing workshops.

CxC offers much more than writing support! In addition to writing, CxC offers one-on-one mentoring for oral and visual project support, as well as access to in-studio resources and equipment check-out. You can learn more about these other services on the CxC Studios page.

Questions About Appointments 

Mentors can help you during all stages of the composition process, from brainstorming to drafting to revising. 

Keep in mind that the most helpful time to see a mentor is early in your writing process. 

  • Bring something to take notes.
  • If you’re in the early planning stages, please bring any notes, outlines, or ideas you have.
  • If you have a draft of your project, please bring the most recent version with you.
  • Always bring a copy of the assignment/requirements where applicable.

  • First, your mentor will work with you to set goals and determine a focus for the session.
  • Your mentor will work with you to review your work so far and discuss overall features of the project, such as thesis,
  • development, organization, and clarity.
  • Your mentor will help you develop a plan for revision to improve these aspects of your project.
  • Mentors will also work with you to set long-term goals that you can apply to future writing tasks as well.

Questions about Asynchronous Support 

Asynchronous means that you submit your project and information about it to us via the appointment slot that you booked on our Asynchronous Consultations scheduler in WCOnline. After a mentor reviews your materials, we will send notes back to you via email. 

  • We hold our asynchronous sessions to the same standards as our real-time ones.
  • Each submission will be given the standard 30 minutes for review.
    • Note: Graduate students working on long-form projects may request to have their work reviewed for up to an hour. 
  • Mentor feedback will be given in the form of a cover sheet, which will be attached to your appointment session and emailed to you. No changes or comments will be put into your submission file.
  • This is NOT an editing service or grammar-check. Our mentors are trained to provide substantive feedback aimed at improving not only the effectiveness of the project you submit but also your communication skills as a whole.

While we make every effort to return feedback within 24 hours, we recommend submitting your document for feedback at least 36 hours before your assignment is due. Forms completed after 3 p.m. on Friday will not be reviewed until the following Monday.

Questions about Access 

Absolutely! We are committed to ensuring that our online students receive equitable access to our services. Currently, we offer real-time online appointments via Zoom for writing, oral, and visual communication projects. Also, we now offer asynchronous services for students who are unable to attend a real-time session. With this service, you can submit your project draft along with assignment instructions and information about your progress to us via WCOnline, and a mentor will review the materials and return feedback in the form of a cover sheet. Plus, for students who prefer to work things out on their own, we also offer a number of self-guided resources.

Our communication services are open to all LSU students, and that includes ESL students! We ensure each of our staff members are equipped to deliver equitable service by conducting annual training that specifically addresses best practices for serving ESL students. Additionally, our booking site allows users to filter based on their specific communication needs. For example, a student could select “ESL- Writing- Undergraduate” to find the mentors best suited to assist them with their project. 

As a part of our mission to serve the campus community, CxC is committed to ensuring that all students have equitable access to our services and resources. We work continually to improve the accessibility and usability of our spaces, consultations, and materials to create an environment that is accessible and provides a welcome and rewarding experience to everyone who visits either in-person or online. Here are a few measures we have taken to ensure accessibility:

  • All of our public-facing materials and remote services, including video resources, handouts, website, and email communications conform with LSU’s accessibility and ADA standards           
  • Our asynchronous mentoring services allow students to receive feedback on their communication projects in an accessible PDF format (compatible with screen readers). 
  • Our team is currently working on including real-time closed-captioning for our Zoom consultations. Stay tuned!
  • Both the A&D Studio and Studio 151 are wheelchair accessible. Unfortunately due to its location, the Chevron Center is not easily wheelchair accessible. However, our staff members are always available to provide additional accommodations or assistance with any of our equipment. 

If you are seeking additional accommodations, please contact your CxC College Representative. We will work with you to ensure that you are able to secure equitable access to our resources. 

A learner with a disability is entitled by law to equal access to university programs. Two federal laws protect persons with disabilities in post-secondary education: the Rehabilitation Act of 1973 (Pub. L. No. 93-112, as amended), the 1990 Americans with Disabilities Act (Pub. L. No. 101-336) and the ADA Amendments Act (Pub. L. No.110-325). If you want to know more about what accessibility assistance is available to you at LSU, please visit this page. Or, for more general information on LSU’s compliance procedures, you can check out the accessibility page.