Become a Studio Team Member | LSU CxC

Become a Studio Team Member

We are currently hiring for 1-4 new undergraduate team members (client services and 1-1 mentors) for a January 2022 start date! Thanks for being a champion for communication skills development!


LSU Communication across the Curriculum exists with one primary mission: helping students enhance their communication skills. This includes writing, speaking, visual, and technological communication as well as supporting both specific academic fields and communication skills development that transcends a class or discipline. Located in several physical spaces across campus (Patrick F. Taylor, Coates Hall, Design Building), LSU CxC also offers web-based services to students, faculty, staff and visitors. While team members serve this shared mission, physical and remote work requirements vary by team role. 

Our team members, while specializing in a few modes or areas, are expected to be knowledgeable about the breadth of CxC programming so that they can best represent the program and direct students, faculty and staff to the appropriate support. LSU CxC Studio Team Members are skilled communicators, enthusiastic experimenters, and passionate supporters of their fellow LSU undergraduates. They support other students in developing strong communication skills needed to achieve personal, academic, and professional goals.

LSU CxC prioritizes the health and safety of its team and all those the program serves. This means we commit to clarity regarding physical and remote requirements asked of the team so that all team members (you!) can make an informed decision. Further, we commit to the continuous assessment and evaluation of safety standards, and to keeping the conversation open about every team member’s level of comfort working physically on campus. 

As a program focused on communication, we also rely on effective team communication across projects and locations in order to provide excellent service to the LSU student population. Foundational to effective communication is a commitment to creating inclusive and equitable spaces for students, staff and faculty of all physical and cognitive abilities, racial and ethnic backgrounds, sexes, sexualities and genders, countries of origin, religious affiliations and economic status. 

Interested? Open positions are listed below. Click on the job title to see full requirements and access the link to apply. We review applications as positions become available. 

Writing Mentors provide 1-1 writing consultation and mentoring services to their fellow LSU students, helping their peers become more effective and independent writers. Writing support focuses on a broad range of discipline-specific content and a variety of writing genres. Writing Mentors are not expected to be experts in a broad range of disciplines at the time of hire but must be enthusiastic about the opportunity to stretch their own knowledge of writing beyond the areas in which they currently excel. Writing mentors serve students across all majors and colleges and work with team members across all CxC Studios. Depending on your additional areas of expertise, you will be assigned a primary studio and supervisor that you report to. 

Regular activities include:

  • Taking both scheduled and walk-in 1-1 consultations in-person at your assigned studio;
  • Conducting 1-1 writing appointments via video-conferencing software (Zoom);
  • Completing 1-1 consultations via our asynchronous paper upload and consultation portal;
  • Working with CxC GAs, instructors and staff to find and create educational resources related to writing and other forms of communication;
  • Serving as back-up to other team members who are taking calls or supporting studio visitors;
  • Other duties related to studio services, determined from applicants’ additional skill sets and studio needs.
  • Some examples: equipment consultations, maintenance and/or checkout in physical studio locations, 1-1 oral or visual communication consultations or resource development in other modes of communication.  

Qualifications: 

  • Strong interpersonal communication skills and a commitment to  team collaboration and communication; 
  • Excellent writing skills;
  • Ability to work independently and to complete sustained projects; 
  • Creativity and critical thinking; 
  • Willingness to learn and to help others; 
  • Commitment to CxC’s mission;
  • Experience with video conferencing, Google drive and Basecamp, OR enthusiasm and commitment to learning them (we provide training.)

What CxC offers you:

  • On-the-job training in peer tutoring and consultations, genre and discipline-specific writing, and communication training;
  • On-the-job training for client services and professional communication, including logistics and etiquette for phone and video meetings;
  • On-the-job training in communication skills, problem solving and teamwork, which according to the National Association of Colleges and Employers (2020 report), are the three most desirable skills (beyond your degree) you can develop to demonstrate you are ready for your career. We’ll even help you refine your professional materials to explain how your studio work contributes to your long-term goals;
  • Opportunities to connect with students, faculty and staff beyond your major course of study, and to identify and cultivate leadership opportunities in the form of special projects implementation and educational resource development for students and faculty;
  • Opportunities to cultivate further leadership skills via development and implementation of workshops, training sessions, or special projects.
  • Starting rate is $11/hour.

Please note: all applicants for writing mentor and other communication mentor positions are asked to submit samples, resume, work statement as well as answer supplemental questions.

Apply now

CxC Client Services Specialists will serve as concierge for studio services and resources, assisting in general studio operation, client interactions, and equipment management. They are often the first and last person a student, faculty or staff member will meet as they inquire about and access CxC resources, which means that Client Services Specialists’ professionalism and communication skills are the keystone to CxC’s success. They need to be equipped with up-to-date knowledge of all CxC studios in order to effectively represent CxC and connect visitors with the appropriate resource or team member.

This position is ideal for an LSU undergraduate who is adaptable, intrinsically motivated, reliable and curious. While we prioritize the Work Study Program (CWSP) and President’s Student Aid Program (PSAP) financial aid awards or scholarships in our hiring, we also welcome applicants who do not have these funding sources. 

Specifically, a Client Services Specialist position entails the following:

  • Execute a consistent schedule for work hours for primarily on-site work. Scheduling is determined between you and your supervisor. 
  • Commit to occasional additional (paid) training sessions or communication skills development events beyond scheduled work hours that are planned in advance and in accordance with on-the-job training and execution of CxC’s mission. 
  • Model exceptional and professional communication skills, providing high-quality customer service to any and all visitors to the studios (physical and/or virtual visits, depending on your specific role), including but not limited to students, faculty, staff, parents, and prospective students. 
  • Explain to students, faculty, staff, visitors and potential students the what and why of CxC as well as the specific resources available at any given time.
  • Triage caller (via phone or video chat) and/or visitor needs and guide them through the online booking system for CxC resources and consultations.
  • Provide consultation activities for callers/visitors to help them troubleshoot a question they have about a tool or resource they are using. 
  • Collect and efficiently relay information and needs from students, faculty, staff, etc. to appropriate team members.
  • Use CxC communication protocols to keep up-to-date on activities, tasks and information.
  • Support effectiveness and efficiency of CxC full-time staff team.
  • Champion CxC as an institutional academic excellence program.
  • Perform general studio maintenance such as opening and closing procedures, set-up and breakdown for specific activities, cleaning in such a manner that upholds extensive health and safety protocols
  • Ensure proper functioning and inventory management of studio equipment, resources, and services
  • Follow proper checkout procedures of studio equipment and healthy and safety etiquette, reporting any issues through appropriate channels

What CxC offers you:

  • On-the-job training for tasks, protocols and tools related to everyday functioning of the studio;
  • On-the-job training in communication skills, problem solving, and teamwork, which according to the National Association of Colleges and Employers (2020 report), are the three most desirable skills (beyond your degree) you can develop to demonstrate you are ready for your career. We’ll even help you refine your professional materials to explain how your studio work contributes to your long-term goals;
  • Opportunities to connect with students, faculty and staff beyond your major course of study, and to identify and cultivate leadership opportunities in the form of special projects implementation and educational resource development for students and faculty;
  • Opportunities to cultivate further leadership skills via development and implementation of workshops, training sessions, or special projects.
  • Starting rate is $10/hour.

Please note: all applicants for this position are asked to submit a resume and brief statement as well as answer supplemental questions.

Apply now

We will be accepting applications for the following positions soon. Check back for job descriptions and qualifications.

  • Audio Skills Specialist
  • Video Skills Specialist
  • Tech and Computer Admin Specialist