Erin Richard, Ph.D.
279 Charles E. Coates Hall
Baton Rouge, LA 70803
Phone: (225) 578-1453
Fax: (225) 578-5755
Dr. Erin Richard holds a Ph.D. in Industrial and Organizational Psychology from LSU. Her research focuses broadly on the promotion of worker well-being, with a focus on topics related to emotion, self-regulation, interpersonal communication, and leadership. She is currently examining how organizational leaders manage negative emotion and promote resilience in followers. Dr. Richard has published her research in academic journals such as Journal of Applied Psychology, Personnel Psychology, Journal of Business and Psychology, Organizational Behavior and Human Decision Processes, Occupational Health Science, and Advances in Developing Human Resources, among many others. She serves on the editorial board of the Journal of Business and Psychology, Organizational Behavior and Human Decision Processes, and the inaugural board of Occupational Health Science. She is also a member of the Academy of Human Resource Development, the Society for Industrial and Organizational Psychology, and the Society for Occupational Health Psychology.
Dr. Richard has conducted applied research funded by the Office of Naval Research in partnership with the Naval Air Warfare Center Training Systems Division (NAWCTSD), and she has collaborated on projects funded by the Educational Testing Service (ETS) and the National Institute for Occupational Safety and Health (NIOSH).
As a faculty member in the LSU School of Leadership and Human Resource Development, Dr. Richard teaches courses on work stress and health, organizational needs assessment, program evaluation, and quantitative research methods. She has received college- and university-wide awards for the incorporation of service-learning and community engagement into her courses. Dr. Richard frequently consults with local organizations to provide services such as training needs assessment, program evaluation, leadership development workshops, and survey design and analysis.
Bachelor's Degree: Psychology and English, Louisiana State University, 2000
Master's Degree: Industrial - Organizational Psychology, Louisiana State University, 2003
PhD: Industrial - Organizational Psychology, Louisiana State University, 2006
Matey, N., Sleiman, A., Nastasi, J., Richard, E. M., & Gravina, N. (2021). Varying Reactions to Feedback and their Effects on Observer Accuracy and Attrition. Journal of Applied Behavior Analysis, 54(3),1188-1198.
Richard, E. M. (2020). Promoting employee resilience: The role of leader-facilitated emotion management. Advances in Developing Human Resources, 22(4)*, Special Issue on Resilience and HRD (J. Mendy & M. Bal, Issue Eds.) Issue awarded the 2020 Best Issue Award from the ADHR editorial board.
Richard, E. M., Young, S. F., Fischer, J. J., & Giumetti, G. W. (2020). Unique effects of cyberaggression on victims’ counterproductive work behavior via rumination and negative emotion. Occupational Health Science, 4, 161-190.
Richard, E.M. Fischer, J. J., & Zhou, Z. E. (2019). Cyberbullying in the Workplace: Cross-cultural Issues. In G. Giumetti and R. Kowalski (Eds.), Cyberbullying in Schools, Workplaces, and Romantic Relationships: The Many Lenses and Perspectives of Electronic Measurement. Routledge/Taylor Francis.
Richard, E. M. (2019). Summarizing the summaries: What meta-analyses tell us about work engagement (pp. 855-860). In Reed, S. M. (Ed.), PHR and SPHR Professional in Human Resource Certification Complete Study Guide: 2018 Exams (5th edition). Indianapolis, IN: John Wiley & Sons, Inc.
Richard, E. M., Wright, N., Thomas, S., Wiggins, A., DuVernet, A., Parker, B., & Davison, K. (2018). Revisiting the 2016 SIOP Income and Employment Survey: Gender Pay Gap. The Industrial and Organizational Psychologist, 55(3).
Young, S., Richard, E. M., Moukarzel, R., Steelman, L., & Gentry, W. (2017). How empathic concern helps leaders in providing negative feedback: A two-study examination. Journal of Occupational and Organizational Psychology, 90(4), 535-558.
Diefendorff, J. M., Richard, E. M., Dinh, P. V. & LeNoble, C. (2017). Action-state orientation at work: Dynamic effects in organizational contexts. In N. Baumann, M. Kazén, M. Quirin & S. Koole (Eds.), Why people do the things they do: Building on Julius Kuhl’s contributions to the psychology of motivation and volition. Göttingen: Hogrefe.
Kaloydis, F. M., & Richard, E. M. (2017). Sharing political and religious information on Facebook: Coworker reactions. Journal of Social Media in Society, 6. http://thejsms.org/index.php/TSMRI/article/view/264
Richard, E. M., Phillips, C., & Alzaidalsharief, R. (2016). Supervisor empathy moderates the negative effects of customer injustice. In N. M. Ashkanasy, W. J. Zerbe, & C. E. J. Hartel (Eds.), Research on Emotion in Organizations (Vol. 12). Emerald Group Publishing Limited.
Richard, E. M., & Converse, P. (2016). An examination of within-person variance in contextual display rules and deviation from display rules. European Journal of Work and Organizational Psychology, 25(3), 412-429.
Richard, E. M., & McFadden, M. (2016). Saving face: reactions to cultural norm violations in business request emails. Journal of Business and Psychology, 31(2), 307-321.
Richard, E. M. (February, 2020). Developing leaders’ interpersonal emotion regulation: The role of reflective journaling. Poster presented at the 2020 AHRD International Research Conference in the Americas, Atlanta, GA.
Richard, E. M., Walsh, J. J., Giumetti, G., & Young, S. F. (April, 2019). Cyberaggression: Unique effects on rumination, emotion, and counterproductive work behavior. In K. N. Miner, & J. M. Walker (Co-Chairs), Advancing the Literature on Workplace Mistreatment: Why They Do It and Why It Hurts. Symposium conducted at the 34th Annual Society for Industrial and Organizational Psychology Conference, National Harbor, MD.
Richard, E. M. (April, 2018). Undergraduate concentration in I/O Psychology: Curriculum and internships. In K. A. Fletcher, A. J. Hoffman, V. P. Mattingly, E. M. Richard, D. B. Shore, & J. M. Sprung, I-O In-Reach: Increasing Awareness of I-O for Undergraduates at Our Own Universities. Alternative session type with presenters conducted at the 33rd Annual Society for Industrial and Organizational Psychology Conference, Chicago, Illinois.
Bupp, C. P., Richard, E. M., & Vola, V. (April, 2018). Affective events and emotional labor in a computer-mediated environment. In E. M. Richard & C. P. Bupp (Chairs), Coping with Challenging Service Encounters. Symposium conducted at the 33rd Annual Society for Industrial and Organizational Psychology Conference, Chicago, Illinois.
Dieguez, T. A., & Richard, E. M. (April, 2018). Emotional display rule conflict: When personal and organizational expectations differ. In D. P. Magill & J. M. Diefendorff (Chairs), The Influence of Contextual Factors on Emotional Labor Processes. Symposium conducted at the 33rd Annual Society for Industrial and Organizational Psychology Conference, Chicago, Illinois.
LeNoble, C., & Richard, E. M. (April, 2017). Cleaning up spilled moods: Affective spillover mechanisms and buffers. In Ford (Chair), New within-person perspectives on affect across work and home. Symposium conducted at the 32nd Society for Industrial and Organizational Psychology Conference, Orlando, Florida.
Young, S., Richard, E.M., Steelman, L.A., Moukarzel, R., & Gentry, W. (April, 2017). How empathetic concern helps leaders in providing negative feedback. In O’Malley & Young (Chairs), Science-practice exchange: Using positive psychology to enhance negative feedback interventions. Alternative session conducted at the 32nd Society for Industrial and Organizational Psychology Conference, Orlando, Florida.
Fischer, J., & Richard, E. M. (December, 2016). Leader emotion management: Culture and gender differences. Presentation at the Defense Equal Opportunity Management Institute Collaborative Series, Patrick Air Force Base, Florida.
Bupp, C. P., & Richard, E. M. (April, 2016). Displays of anger: Perceived deviance and bystander reporting. In Bowling & Raver (Chairs), I saw what you did! Bystander responses to workplace deviance. Symposium conducted at the 31st Society for Industrial and Organizational Psychology Conference, Anaheim, California.
Liu, W., Richard, E. M., & Skiba, T. (April, 2016). Engagement in high potential leaders across 40 countries. In Zhou (Chair), The intersection of leadership development and social contexts. Symposium conducted at the 31st Society for Industrial and Organizational Psychology Conference, Anaheim, California.
Kaloydis, F., & Richard, E. M. (April, 2016). Sharing political and religious information on Facebook: Coworker reactions. Poster presented at the 31st Society for Industrial and Organizational Psychology Conference, Anaheim, California.