Frequently Asked Questions
e!txt is Louisiana State University’s emergency text messaging system. Students, faculty, and staff can stay informed about critical campus safety information by registering to receive emergency text messages.
- Only LSU students, faculty, and staff can register for the Emergency Text Messaging System.
- LSU's Emergency Text Messaging System will be used infrequently and specifically for real emergency situations.
Be prepared! Register today for Emergency Text Messaging System!
How do I register up for the Emergency Text Messaging System?
To register for the Emergency Text Messaging System, click here. You will be taken to a page where you have to log in with your PAWS ID to complete the registration process. Your registration information is private and will not be shared.
I signed up for Emergency Text Messaging, but why did I not receive the test message?
The problem is usually due to a problem with your cell plan. First check to verify that the number you are subscribed with is correct. Then contact your carrier and ask them to see if there is any reason the message might be blocked.
I don't want to get unnecessary text messages. Will the Emergency Text Messaging System
be used to send other kinds of information?
No. The Emergency Text Messaging System will only be used to notify you about real emergency situations and campus closings. Your registration information is private and will not be shared. You may unsubscribe at any time.
When should I register for the Emergency Text Messaging System?
Register now! The Emergency Text Messaging System is available on the LSU campus. You never know when an emergency is going to occur, so be prepared.
Can I register my parents or other family members for the Emergency Text Messaging
Only University faculty, staff, and students can sign up for the Emergency Text Messaging System.
Does the Emergency Text Messaging System cost anything to use?
There is no charge to receive the Emergency Text Messaging System. However, your cell phone carrier might charge you to receive text messages, so please check your plan. If you have a plan for unlimited text messages, you will not be charged. Additionally, AT&T customers can receive 100 free text messages by registering here.
Will all major cell phone carriers deliver the Emergency Text Messaging System messages?
No, the University is using a service provider that works with most major cell phone carriers and numbers within the US. No carriers outside the US will work. Text messages will be sent to your carrier for delivery to your phone. While it is extremely unlikely that you would not receive an Emergency Text Messaging System message, signal strength and other issues with your carrier could impact delivery to your phone.
I don't use text messages. Is the Emergency Text Messaging System the only way the
University will deliver emergency messages?
No. The Emergency Text Messaging System is one of many ways the University provides notifications about emergencies, including media alerts, on-the-ground public safety personnel, broadcast e-mail, and the University homepage. The goal is to communicate emergency information in many different ways to ensure that the most people receive notifications as quickly as is possible.
What do I do when I receive an emergency notification text message?
The Emergency Text Messaging System messages will give you instructions about what you should do. If you are in class, tell the instructor about the message to announce it to others.
What if my instructor does not allow cell phones in the classroom?
Follow your instructor’s rules regarding classroom cell phone use. The Emergency Text Messaging System is just one of several means by which the University will communicate in times of crisis.
I think I signed up to receive emergency text messages. How can I tell for sure?
The only way to know for sure if you signed up to receive emergency text messages is to go to the Emergency Text Messaging System sign-up page and, using your firstname.lastname@example.org email address request a password, and then log in to the system. If the system knows you, it generates a password, and emails it to you, then you are subscribed to the system. As we improve our integration with the text messaging system in the future, you will be able to see whether you are subscribed to the text messaging system or not through myLSU.
Why do I sometimes receive the message multiple times?
This is due to the multiple channels and methods that the provider of the service uses. There is nothing wrong with your phone.